The MorganPeak approach to training focuses on referencing what successful and value-driven relationships managers do to become strategic partners to their clients, and put them into practice so that they are done by design. In essence, our training process is created to be used daily for acquiring and retaining customers.
So why choose MorganPeak to help your relationship managers increase profitability for your organization?
Execution Emphasis
MorganPeak is not just a training company. We focus on the actual implementation of what we teach to help drive profitability and ROI on their learning and development investment. There are various ways we can customize our solutions to fit your specific needs to help your team achieve success for the organization.
Measurable Share of Customer Wallet
Our solutions empower relationship managers to understand and appreciate customer business, identify opportunities, enhance relationships, and develop a more robust and credible account plan. Relationship managers are therefore able to achieve significant and measurable business results such as an increase in customer share of wallet, increased revenue, and customer satisfaction.
Local & Global
Expertise
MorganPeak CEO and lead consultant has extensive experience in applying international best practice and techniques of relationship management to help various financial institutions across Nigeria, South Africa, Europe, Asia and Australia in growing their business.
TRUSTED BY
Our CEO has years of experience in assisting various financial institutions leaders and executives execute their strategies and achieve their business objectives through strong relationship building and excellent customer service offering.
“Consistency is what transforms average into Excellence. ”
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TESTIMONIALS
Jumoke is a versatile relationship management expert with over 18 years in the field, more of which were at the level of engaging with executives and also providing leadership for her team. In addition to her excellent relationship management skills, she was passionate about training and coaching relationship managers to attain greater height in the careers.
Babsola AlukoDirector - Whitesands Mining and Exploration Limited
Jumoke is amongst the rare breed of professionals with deep understanding of relationship and personnel management skills. As a mentor in my chosen field, Jumoke implanted in me an unusual understanding of relationship management, leadership and people management skills which has not only helped advance my career but also my social life as well.
Deji AlaoGroup Head, FI - Keystone Bank
Jumoke was our corporate relationship manager for several years during her time at a global bank. I personally found her relationship management skills as impeccable. Her understanding of financial markets and products as well as her top-notch knowledge of her clients' business meant that she always proactively anticipated our business needs and connected us to world-class financial services that supported our growth aspirations
Banji FehintolaSenior Director & Treasurer - Africa Finance Corporation
Jumoke understands the importance of leveraging on relationship management to help clients achieve their business objectives. She had passion and a genuine interest in achieving the best result for our company. Her professionalism and knowledge of financial markets/products made it easy for her to discuss various strategies and solutions available to grow our business.
Funso OlusanyaExecutive Director - FSDH Merchant Bank
Jumoke is a subject matter expert in Relationship Management. She helped me improve my relationship management skills which resulted in a huge positive career advancement.
Jumoke is a seasoned executive coach with over 18 years of experience in corporate client coverage and customer relationship management. Leveraging on her past career as an international banker, Jumoke is able to bring to bear the privileged insights and sophistication required to win in a fast-paced and increasingly competitive market place.
Kobby Bentsi-EnchillHead, Debt Capital Markets - Stanbic IBTC Bank